If you're having @intermedia issues this may help. I just received from @intermedia_net Entered on 08/28/2013 at 21:14:48 PDT (GMT-0700) by UPDATE (9:14pm PST): We are still experiencing brief connectivity issues across several services. We are working on this task with the highest priority and will continue to provide updates as they become available. Customers may be unable to contact the Support center via phone. Please note that new incident reports can still be reported by sending an email to "firstname.lastname@example.org" or by creating a new case through the Control Panel. Services such as Hosted Exchange, Hosted PBX, Cloud Servers, and Web Hosting may experience connectivity issues. This may affect user's ability to send/receive mail, make/receive calls, access their Cloud Servers, or access their website.