My Statement on Getting Suspended--
I was doing heroic KJ and it seemed that people had stopped listening to me, I knew there was a stream delay, but I didn't think it was that bad. Apparently that stream delay is going to be 24 hours.
I got suspended for "harassment" on Twitch with no clarification as to what I did wrong.
I just got done writing and submitting my appeal, but I'd like to explain to everyone what happened and why I don't think I broke the Code of Conduct or the Terms of Service.
The first thing I should say is that this might all be a huge mistake that was brought on by people spam-reporting my channel and Twitch auto-banning it without evaluation because I'm not a partner. I hope that's what happened, but I'm not sure.
Assuming the ban is legit, I would guess that it's from either making a joke about Hurricane Katrina or for being rude to people in one of my viewer raids. In regards to the joke I made, I don't feel like it violated any of the stated rules in the CoC and ToS. I am very diligent in knowing what the rules are so that I don't accidentally break them, and whenever I say anything that might be a bit edgy, I always keep them in the front of my mind.
I often use a lot of black humor and satire in my streams as well as in my videos that has, potentially until now, not been a problem. I can understand how someone could misinterpret a joke I made as truth but I also don't feel like that should be grounds for my account being actioned. I also understand that even though something is a joke, that doesn't give you immunity from criticism, which is why I stay away from making any sort of joke that promotes racial stereotypes or discrimination. I feel like this line was not crossed and while what I said was clearly insensitive, it was not against the ToS.
If making jokes like this is off-limits, I would like some sort of clarification as to where that line is drawn so that I can better understand how to follow the rules in the future. I know there are a million grey areas so I'm not expecting a huge answer, but some sort of extra guidelines would be greatly appreciated because I feel like I'm acting within the ones that currently exist.
If the problem is in regards to being rude to someone while I was doing a raid, I feel like what I say is almost always constructive and not mean-spirited. While I have a very abrasive and direct approach to dealing with people I play with, I try to stay goal-oriented in regards to criticizing people and just being mean does not help me achieve my goals.
I've always been a very big supporter of Twitch and one of the few people who thinks that most of the actions they take are justified and not out of malice or preferential treatment. I love being a part of Twitch and I want to do whatever I can to continue to do so. While I feel that it's unfair to suspend for something not explicitly against the ToS, the only thing I can hope for is better clarification so that I don't make a mistake in the future.
Please note that this is not me debating as to whether the ToS is "fair" or not, it's about if what I said violated it. While I have my own opinions about how the ToS should be, it's irrelevant to this discussion.
Simply put, I don't take my shoes off when I'm in my own house, but if someone asks me to while I'm at their house, I always abide their request. I have no problem following the rules and will always respectfully do so, I just need to know what they are.