I see a lot of people making the "Its an RPG" excuse for The Division. Well no not really, it's a 3rd person shooter with RPG elements but even if that were true, it's an RPG that relies on current/near-future tech as a lynchpin to its setting. By using recognisable weapons and human-sized enemies, you also put certain expectations into the heads of players, which include "humans don't survive AK47 shots to the face most of the time". Suspension of disbelief is a real thing and personally I have a very high tolerance for it, but one thing that absolutely breaks the immersion for me in any game where gunplay is part of the core-gameplay loop, is seeing an unarmoured, human-sized enemy get shot in the face with a high calibre weapon and not immediately fall over and die. IMHO, when using "authentic" firearms, you just can't do that in your game without that problem arising. Couple of shots, sure... I can handle that. Game balance comes first and sure its possible for someone to survive a headshot. That ceases to become true when its 5 headshots, or 10.... At that point unless it's a giant monster, alien or robot I'm calling BS.