Hi @SimmerHortensis - the emails everyone received are not a scam or harmful in any way. I've gotten some people to investigate why people are having difficulty redeeming the offer. In the meantime, Customer Support won't have the right answer to help you yet, but we hope to have it resolved for everyone soon. Thanks for bringing it to my attention! RT @SimmerHortensis @TheSims3 @SimGuruGraham Could you peek at this thread and advise if this is a scam or genuine? http://t.co/IJaTIlML I also received this :S

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