TelstraClear has bought more international data capacity to give customers a better Internet experience. Our customers have been taking advantage of our network and keen pricing to use the Internet to its fullest.

However, this is more data more quickly than we anticipated and has caused some people to experience slower than desirable Internet browsing at peak periods (most evenings). To again improve our customer experience we are substantially increasing our international capacity. Work is underway to add the infrastructure needed for this, and we expect the extra capacity to be in place by the end of next week.

Please note that there are many other factors that can impact on Internet speeds and you may not always notice a difference. In some cases, particularly where our customers are on a wholesale network that is already congested, you may notice little, if any, change. We are aware of these situations and have asked our wholesaler to increase its capacity to improve the service our customers receive.

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