Please note that we are currently experiencing a higher than usual volume of customer support email and phone call inquiries, which has been a result of the phenomenal growth in our business recently. As a result of these increased volumes, it is likely you may experience a longer than normal delay in receiving a reply from us, for which we sincerely apologize.
We are currently increasing our staffing levels to adjust to this increase in demand and to be able to consistently achieve our excellent service levels once again. Please be assured that your inquiry will be addressed as soon as possible. We kindly ask that you do not resubmit your support ticket request multiple times, as this may result in further delays to respond to your inquiry.
Thank you
