Northlandfox · @northlandfox
27th Nov 2011 from Twitlonger
@patricksallee This might be of interest to you, some portions of a post of mine re: “Respectfully Yours in Safety and Service”: Emergency Management & Social Media Evangelism http://t.co/CbH1gQAD Cal Fire
Information managers, Technological evangelists
Intuition: Strong sense of intuition based on many years of experience that enabled them to conceptualize the right levels of analysis and sensitivity with the kinds of keywords and potential applications of findings.
Humphrey explained one method he uses to validate information with search and sorting technologies to personally monitor key words related to crises:
“I don't have any training, but I use Yahoo Pipes … I dump all my stuff in there, Feed Rinse, all those tools, grind them up and spit them out, and if enough people instrong sense of intuition based on many years of experience that enabled them to conceptualize the right levels of analysis and sensitivity with the kinds of keywords and potential applications of findingside a 20 kilometer area are saying, OMG, or OMFG, that draws my attention. If then I have a traditional media RSS source that says the word, death, explosion, I have a whole algorithm. And then, if it gets good enough, it will make my phone beep. It has to be really--I had a lot of false alarms. My wife wasn't too happy … the phone would buzz all night long, because somebody said something. But people will do certain things, and it lends some degree of credence as to where you want to look closer.”
Although the above quote suggests a substantial level of technical expertise, Brian and his PIO colleagues stressed being self-taught and largely unsophisticated in their use these kinds of technologies throughout the interview. Yet the types of solutions they described were not ad hoc. The “algorithms” these PIOs mentioned came less from formal technological expertise, but from a strong sense of intuition based on many years of experience that enabled them to conceptualize the right levels of analysis and sensitivity with the kinds of keywords and potential applications of findings. These PIOs assumed the roles of both information managers (Bharosa et al., 2007) and technological evangelists (Lawrence, et al., 2006), wherein their promotion of social media for use within the organization depended on their ability to utilize social media effectively.
The reason why the SMEM Wilson (Crisis Commons) paper was a fail was it couldn't take into account what I call "basal level crowdsourcing". Reseachers and academics want to quantify & explain why in a scientific manner, while not even being familiar with what is happening procedurally & in real time. They have no appreciation for the actual task at hand having never preformed the function. And performance alone will not guarantee ability or understanding. The SMEM paper completely missed the focus of the Plenary which was actual real time use and it's importance to communications via situational awareness. Kind of the Techie vs Q Public . . .
Promotion for use has no relation to the ability to utilize Social Media.
Innate ability, aptitude, talent, and qualities are inborn or instinctive. While you can perhaps teach certain task & functions you cannot replicate something like traits listed.
Already saw someone using the ARC verification as self promotion for being a specialist of sorts with disaster experience and it couldn't be farther from reality using the context here as an example.
It not just the Red Cross, orgs like Humanity Road & others would be included. It tells the public "Trust our information no one else, it's verified" . . . that's the perception, seems to make every other Tweet/message inconsequential. And that I think endangers lives not saves them.
Thanks for the listen! Dawn Dawson