I just received a call from Kathy Raymond, the Poker Room Manager @VenetianPoker. Upon hearing of the events of last night's fiasco, she fully investigated the incident and hoped to find evidence to justify the poor decision that was made. She informed me that she had spoken to all concerned and had concluded that a horrible decision had been made. The player should not have been allowed to return to the tournament after being disqualified.
To her great credit, she has admitted that the events that transpired were unacceptable. She will be handling the matter internally to ensure that the situation is not repeated.
I would like to thank Kathy for the professional and expedient way she has dealt with the matter. The situation was not handled well on the night and she has done everything possible to get to the bottom of what transpired. Floorman Jacob, did in fact make the correct ruling and should have been backed up by his superior. Sadly, this was not the case.
I accept Kathy's apology and will be returning to the room again soon.
Danette D. Levick